Booking Conditions

Important Information & Booking Conditions 

Accuracy of Prices

The prices quotes to you on this website are all subject to availability and change, therefore we cannot be held responsible for price change.

Resorts:

The hotel/resort ratings (including any images and facility listings) on this website are to be used as a general guide. They may change these without prior notice to us.

Map/Distance:

The location and distance of resorts/facilities displayed on this website are to be used as a guide. Please contact us by telephone specifically for any locational information.

Information Provided by Passenger:

Please notify Simply Sri Lanka Holidays with any changes to your email or phone number after your accommodation and e-tickets have been issued. It is the passenger’s responsibility (not Simply Sri Lanka Holidays’) to ensure that the name issued on the flight e-ticket is exactly the same as per the passport.

Terms & Conditions

Your Financial Protection

When you buy an ATOL protected flight or flight inclusive holiday from us you will receive an ATOL Certificate. This lists what is financially protected, where you can get information on what this means for you and who to contact if things go wrong.

We, or the suppliers identified on your ATOL Certificate, will provide you with the services listed on the ATOL Certificate (or a suitable alternative). In some cases, where neither we nor the supplier are able to do so for reasons of insolvency, an alternative ATOL holder may provide you with the services you have bought or a suitable alternative (at no extra cost to you). You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be possible to appoint an alternative ATOL holder, in which case you will be entitled to make a claim under the ATOL scheme (or your credit card issuer where applicable).

If we, or the suppliers identified on your ATOL certificate, are unable to provide the services listed (or a suitable alternative, through an alternative ATOL holder or otherwise) for reasons of insolvency, the Trustees of the Air Travel Trust may make a payment to (or confer a benefit on) you under the ATOL scheme. You agree that in return for such a payment or benefit you assign absolutely to those
Trustees any claims which you have or may have arising out of or relating to the non-provision of the services, including any claim against us, the travel agent (or your credit card issuer where applicable). You also agree that any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.

 

The air holiday packages and flights shown are ATOL protected by the Civil Aviation Authority. Our ATOL number is 6045. Please click on the Civil Aviation Authority logo for further ATOL information.
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